Jim Maloney, a transplant surgeon at the Madison VA, says being able to read a patient’s personal story, along with their medical story, helps him help them through difficult decisions. “It gives you a much better sense of the entirety of their lives,” Maloney says.

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Jim Maloney, a transplant surgeon at the Madison VA, says being able to read a patient’s personal story, along with their medical story, helps him help them through difficult decisions. “It gives you a much better sense of the entirety of their lives,” Maloney says