Position Overview & Background

WJCT, Inc. is the public media organization serving Jacksonville and NE Florida for more than sixty years through television (Jax PBS), radio (WJCT News 89.9), and a variety of live events and digital services.

Recently, in response to the decline of local news reporting in our region, WJCT Public Media has launched a Local News Initiative, which has at its heart the creation of a new digital first local news service, Jacksonville Today. Launched as a unique daily news email newsletter in fall 2021, Jax Today incorporates both original local reporting and curated news from other regional sources, and is expanding its product set to a full web site in 2022 as it grows towards its initial goal of 10k daily email subscribers. WJCT’s Local Journalism Initiative has received significant financial support from national and local foundations and local individuals, and now seeks to expand its audience and financial base to include reader revenue and corporate support.

The Director of Revenue and Business Management will be the business leader of Jacksonville Today, working closely with colleagues across editorial, digital media, and other WJCT business functions to deliver revenue and audience growth that will ensure Jacksonville Today’s sustainability and growth, ensuring it becomes a pillar of WJCT’s future.

Key Responsibilities

• Oversee plan to build audience for both email and online products, and oversee implementation of tools, campaigns, etc.
• Work with Senior management and WJCT Public Media development team to develop and implement strategies for cultivation and solicitation for new and existing donors
• Implement plan using best-in-class techniques across range of marketing channels, including TV, radio, online, email, social, text, etc.
• Identify opportunities for product optimization at all stages of the customer journey (from landing pages, through activation, conversion, and retention), partnering with the journalism and digital media team to prioritize and execute
• Manage the “funnel” of users to convert into supporters
• Continue to build paid marketing strategy and capabilities ensuring we have the right tools, tracking, and setup in place for anything from light media testing to more robust campaign
• Work with the WJCT corporate marketing team to develop and implement successful ad sales and sponsorship strategy
• Work with Digital Media Director, Communications Manager, and journalism team to implement actions across departments and functions
• Manage the Jacksonville Today p&l
• Main point of contact for major donors, including written and verbal communications, event planning and attendance, etc.
• Participate in local networking organizations on behalf of WJCT Public Media and Jacksonville Today

Skills & Qualifications

• Relevant professional experience, with a strong background in customer acquisition and retention within a digital/subscription business
• Experience in Lifecycle/CRM Marketing (email, push, in-app) experience, ideally for journalism based services
• Experience and proficiency with marketing and sales plans
• Experience with customer relationship management systems (CRMs)a plus
• Ability to work in a team environment, while also displaying individual initiative

If you meet the stated qualifications and want to join our team-oriented workplace please send a resume and cover letter stating position of interest and salary requirements to: jobs@wjct.org, fax: 904-358-6385, or mail to: WJCT HR 100 Festival Park Avenue Jacksonville, Florida 32202

At WJCT Public Media, we pride ourselves on hiring the best. From TV production to engineering, finance to radio, the thread that binds our team is our passion for the quality product we provide to our viewers and listeners. WJCT Public Media seeks individuals who not only are technically skilled and knowledgeable, but also have great interpersonal ability. While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted.

WJCT Public Media is an equal-opportunity, equal access employer. WJCT Public Media’s employment decisions are based on applicants’ qualifications for the positions being considered. These decisions are made with no regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other protected status.

WJCT Public Media values the unique thoughts and ideas diverse voices bring to our organization and to our community, and we pride ourselves on being an employer where individuals are given the respect, acceptance and support needed to achieve their professional best.

WJCT Public Media is committed to providing a safe and productive work environment for our employees. As such, candidates being considered for employment with WJCT Public Media will be required to complete a pre-employment drug screen prior to any confirmation of offers.

Jacksonville Today, a website and newsletter from WJCT Public Media, is looking for a reporter to cover the policies and impact of local government, with an emphasis on investigative work that takes more digging than daily news stories.

This is a chance to tell stories of interest to a regional audience of civically engaged readers. The mission of Jacksonville Today is to produce and distribute audience-engaged journalism that expands civic discourse and fosters a vibrant, inclusive, and knowledgeable community.

The ideal candidate can identify trends, poke around to uncover the story behind the story, help readers understand a new angle or historical background behind today’s issues, locate the data that’s needed to tell the story and then present it in a visually compelling way.

Thousands of readers start their mornings with the Jacksonville Today newsletter. Your reporting could be the first thing they read. Maybe it prompts them to contact a city council member, sign a petition or share what they learned with a friend.

Minimum Requirements:

• At least 2 to 5 years reporting news;
• Impeccable research, writing and reporting skills, including requesting public records;
• Preferred: Data journalism experience, including talent with data visualization software;
• Preferred: Experience publishing with content management systems (ideally WordPress);
• Preferred: Knowledge of Northeast Florida’s politics and major issues

If you meet the stated qualifications and want to join our team-oriented workplace please send a resume and cover letter stating position of interest and salary requirements to: jobs@wjct.org, fax: 904-358-6385, or mail to: WJCT HR 100 Festival Park Avenue Jacksonville, Florida 32202

At WJCT Public Media, we pride ourselves on hiring the best. From TV production to engineering, finance to radio, the thread that binds our team is our passion for the quality product we provide to our viewers and listeners. WJCT Public Media seeks individuals who not only are technically skilled and knowledgeable, but also have great interpersonal ability. While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted.

WJCT Public Media is an equal-opportunity, equal access employer. WJCT Public Media’s employment decisions are based on applicants’ qualifications for the positions being considered. These decisions are made with no regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other protected status.

WJCT Public Media values the unique thoughts and ideas diverse voices bring to our organization and to our community, and we pride ourselves on being an employer where individuals are given the respect, acceptance and support needed to achieve their professional best.

WJCT Public Media is committed to providing a safe and productive work environment for our employees. As such, candidates being considered for employment with WJCT Public Media will be required to complete a pre-employment drug screen prior to any confirmation of offers.

The Content Distribution Specialist will operate and oversee the computers, software, and broadcast equipment that gathers media assets, assembles program streams, and delivers broadcast television signals to Public Broadcasting Service (PBS) stations around the country. This position is located at the Broadcast Operations Center (Hub) of the Digital Convergence Alliance (DCA), which currently serves over 17 million TV households in multiple television markets.

Qualifications:

• High School diploma &/or equivalent, prefer Associates degree
• 2+ years applicable broadcast experience with training in master control operations and traffic.
• Excellent organizational skills with a strong attention to detail.
• Excellent verbal and written communication skills.
• Proven computer aptitude.
• Clear ability to multitask and prioritize while working under pressure and tight deadlines.
• An ability to troubleshoot and resolve problems quickly.
• A “can-do” customer service attitude; previous experience working with clients.
• Proven ability to work both independently and as an integral team member.
• Must be able to work a day, night, or weekend shift with the ability to move into an alternate shift if needed, as well as overtime & holidays.
• SBE certification preferred or the ability to earn SBE certification.
• PBS experience a plus.
• Knowledge of Grass Valley iControl and iTX a plus.
• Knowledge of Myers ProTrack a plus.

If you meet the stated qualifications and want to join our team oriented workplace please send a resume and cover letter stating position of interest and salary requirements to: jobs@wjct.org, fax: 904-358-6385, or mail to: WJCT HR 100 Festival Park Avenue Jacksonville, Florida 32202

Term: Spring or Summer
Degree: Human Resources; Human Resources Management
Year: Junior, Senior, Graduate Level
Hours: Flexible
Compensation: Unpaid
Contact: Please send cover letter stating area of interest, availability and resume to: Valerie Strickland-Smith, Human Resources
(904)358-6371; Fax: (904)358-6385;E -Mail:vsmith@wjct.org

Internship Activities - With supervisory guidance the intern will:

• Gain exposure to generalist HR fundamentals with a specific project assignment in one core area: Compensation, Training, Recruitment, HR Database Management etc, area TBD at time of internship based on need.
• Will be asked to assist &/or conduct a PowerPoint presentation of “lessons learned” during the internship period to Sr. Management & or the HR Committee of the Board of Trustees at the conclusion of the internship period.
• Will attend management &/or staff meetings to gain a better understanding of organizational dynamics.

Intern Qualifications:

• Excellent oral and written communication skills;
• Strong interpersonal skills for dealing with staff and management;
• Ability to research, organize, compile and analyze data;
• Ability to self-manage, and meet project deadlines and goals;
• Reliable, someone we can count on;
• Experienced in Microsoft Office Applications: Word, Excel, PowerPoint.

Work Schedule: Will work around the student's school schedule

About WJCT Public Media:
WJCT Public Media is the Public Broadcasting station (Public Broadcasting Service & National Public Radio) serving NE Florida and SE Georgia. Founded in 1958, WJCT is an indispensable resource for every citizen of the First Coast Community, setting the standard in the presentation of education, arts, news and information to the community we serve.

If you meet the stated qualifications and want to join our team oriented workplace please send a resume and cover letter stating position of interest and salary requirements to: jobs@wjct.org, fax: 904-358-6385, or mail to: WJCT HR 100 Festival Park Avenue Jacksonville, Florida 32202

WJCT Public Media provides internship opportunities during which students are provided a learning environment with “real life” work experience in support of their educational and personal goals.

The following internship opportunities are currently available:

• Human Resources Interns
• Journalism Interns
• Communications Interns
• Radio/Production Interns

Typical requirements for consideration include:

• Be at least 18 years of age;
• Be enrolled in or sponsored by an accredited college or university;
• Matriculated to the junior year by the start of the internship period;
• Be seeking course credit or fulfillment of additional community/college requirements;
• Pursuing a major that relates to the products and services provided by WJCT.